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Precious Metals Buying and Selling FAQs

Clear answers to common questions about dealer trust, product variations, buyback quotes, shipping, authentication, and changing bullion prices.

How can I find a reputable gold bullion dealer online?

Check the dealer’s business identity, contact information, payment terms, shipping policy, return policy, product details, and customer-service process before placing a large order. Compare the total delivered price with the dealer’s buyback terms, not just the advertised premium. A clear written policy is more useful than a vague trust claim.

Should I buy gold, silver, platinum, or palladium first?

Start with the metal that fits your budget, storage plans, price tolerance, and resale goals. Gold is compact and widely recognized; silver generally costs less per unit but takes more space; platinum and palladium have different industrial demand and dealer spreads. Compare the complete purchase price and likely resale market before deciding.

What is the best way to sell silver coins online?

Identify the coins, record their condition and weight, request a written quote, and compare the expected net proceeds after shipping or other charges. Photograph the items and packaging before shipment, use the buyer’s stated process, and keep tracking and insurance records. See Agate’s silver-selling safety guide for the full workflow.

How do I compare a dealer’s buyback price with its retail price?

Compare the dealer’s current selling price, buyback quote, product type, payment method, and any shipping or processing costs. The difference between the retail price and dealer bid is a spread; it is not the same as the metal’s spot price or melt value. Use the same weight, purity, and product format when comparing quotes. Read Agate’s bullion buyback quote guide for the calculation method.

Are random-design gold and silver bars safe to buy?

They can be appropriate when the listing clearly explains that the brand or design may vary and the price reflects that flexibility. Confirm the metal, weight, fineness, packaging, and seller’s product policy. Random design does not automatically mean counterfeit, but resale recognition may differ from a bar made by a widely recognized refiner.

How can I tell whether shipping insurance protects my bullion order?

Read the current shipping policy and confirm who bears the risk, when coverage begins, whether a signature is required, and what to do if a package is delayed, damaged, or appears tampered with. Keep the tracking number, photographs, delivery record, and all correspondence. Do not assume that carrier insurance or a shipping label provides the same protection as the seller’s written policy.

How long does a bullion dealer hold a price after checkout?

Price-lock periods vary by dealer, product, payment method, and market conditions. Some orders are priced when submitted, while others depend on payment arriving by a stated deadline. Check the live order confirmation and payment terms before sending funds. If the price-lock language is unclear, contact the dealer before placing the order.

Why do payment methods affect bullion prices?

Payment methods can have different processing costs, settlement times, fraud exposure, and reversal risk. Dealers may reflect those costs in the final price or offer a different discount for a bank wire, check, card, or other approved method. Compare the final delivered total, not only the headline spot premium, and verify the current payment policy before ordering.

Does an assay card prove that a gold bar is authentic?

An assay card supports the identity and stated specifications of a packaged bar, but it is not conclusive proof by itself. Consider the refiner, packaging, dimensions, weight, transaction history, and an appropriate non-destructive test when the value or circumstances justify further verification. Agate explains the role of an assay card on a gold bar in more detail.

What should I document before selling inherited coins?

Photograph the collection, separate obvious types without cleaning the coins, record any labels or receipts, and note who has authority to sell it. Ask for an itemized evaluation rather than accepting one undifferentiated price. For tax, estate, or ownership questions, keep the transaction records and consult the appropriate professional.

Important: Bullion prices, inventory, payment rules, shipping terms, and buyback offers can change. Confirm the current product page and store policy before placing an order or shipping valuables.

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